Local trust. Nationwide support.
One partnership.

We exist for older Australians who want to stay home, stay in control, and keep the people they trust.

Run a care or allied health business? The same model works from your side of it. Become a local partner →

To make self-managed home care the obvious choice.

Care you design yourself, delivered by people who turn up.

On 1 November 2025, Support at Home replaced Home Care Packages. We built our model for it.

Two older women laughing over a cup of tea

Four parties. One team.

Go local and you get someone who knows your community but limited reach. Go national and you get scale, but your relationship is with a call centre. We didn't want to pick.

01 An older Australian at home

The client

The older Australian, and the reason any of this exists. A decision-maker, not a patient.

02 A family member helping manage care

The family

The adult child or partner making day-to-day choices. A co-client, not a contact.

03 A local care business delivering the work

The local service partner

The trusted local business delivering care, and its face in the community.

04 The registered provider handling compliance and claiming

Partner with Care

The registered backbone: compliance, claiming, finance and nationwide support.

The flexibility of a trusted local service partner. The nationwide support of a registered provider.
Held together by partnership.

What we believe.

Partnership is the product.

You tell your story once. Nobody gets handed off or squeezed out.

We do what we say.

What we quoted on day one is what shows on the statement.

When things get tough, we get going.

When health changes, when funding rules change, when family is overwhelmed, we move first.

We always look to improve.

Our service keeps getting faster and our workflows simpler.

Home is the answer.

Every service decision is measured against one question: does this help the person stay home longer?

The family is part of the team.

The adult child managing Mum's care is a client too. We design for both.

Keep the people you already trust, with a registered national provider behind them.

Local trust. Nationwide support. One partnership.

📞 Call 1300 677 174. We answer same day