Self-managed Support at Home, explained

For clients

What Can I Spend My Support at Home Budget On?

The service list, the three service categories, and what your funding can't buy — in plain English.

4 min read

For clients

How Support at Home Quarterly Budgets Work

Why your budget arrives every three months, how carryover works, and how to pace your spending.

4 min read

For clients

From Home Care Package to Support at Home: What Actually Changed?

Old levels, new classifications, quarterly budgets — and the things that stayed exactly the same.

4 min read

For clients

Which Services Are on the Support at Home Service List?

Clinical, independence and everyday living supports — with real examples of each.

4 min read

For clients

Can I Choose My Own Support Workers?

Yes — and you can usually keep the trusted workers you already have. Here's how it works.

4 min read

For clients

Self-Managed vs Provider-Managed: Where Do Your Fees Go?

Around 10–15% versus 30–40% of your package — what each model charges and what you get back.

4 min read

For clients

How Do I Check My Support at Home Balance?

You have a right to know where your funding is. Statements, live tracking, and what to ask for.

4 min read

For clients

Support at Home Contributions, Explained Simply

Which services are free, which involve a contribution, and how your rate is worked out.

4 min read

For clients

What Happens to Unspent Support at Home Funds?

The carryover rule, why hoarding funds no longer works the old way, and how to plan quarters well.

4 min read

For clients

Equipment and Home Modifications Under Support at Home

Rails, ramps and walkers are funded differently — meet the AT-HM Scheme.

4 min read

For families

Managing Mum's Home Care From Another City

Distance doesn't have to mean being in the dark. A practical setup for interstate families.

4 min read

For families

How to Talk to Your Parent About Accepting Help at Home

Why resistance happens, and conversation starters that keep your parent in control.

4 min read

For families

Getting a Parent Assessed Through My Aged Care: A Family Guide

Registering, preparing for the assessment, and what happens after approval.

4 min read

For families

What Funding Level Will Your Parent Get? The 8 Classifications Explained

How the old package levels map to the new classifications, and what decides the budget.

4 min read

For families

Six Signs Your Parent Needs More Support at Home

The quiet changes families notice first — and what to do about each of them.

4 min read

For families

Managing Care on a Parent's Behalf: What the Rules Allow

Acting with your parent versus for them — supporters, representatives and day-to-day help.

4 min read

For families

Unhappy With Your Parent's Provider? How Switching Works

Your parent's right to change providers, the steps involved, and keeping trusted workers.

4 min read

For families

Why Can't I See Mum's Home Care Budget?

Quarterly statements hide problems for months. What budget transparency should look like.

4 min read

For families

Approved but Waiting: What Families Can Do Before Funding Starts

Interim supports, getting documents ready, and building the worker team early.

4 min read

For families

Early Dementia: Keeping a Parent Safely at Home

Routine, familiar faces and gradual supports — how self-managed care helps in early stages.

4 min read

For partners

How Allied Health Practices Grow Under Support at Home

Clinical supports carry no client contribution — why that makes aged care a steady caseload.

4 min read

For partners

Getting Paid Under Support at Home: A Guide for Subcontractors

How funding flows from government to your invoice — and how to make payment reliable.

4 min read

For partners

Sole Traders: Deliver Aged Care Services Without Registering as a Provider

Skip the registration queue. What the partner model asks of you, and what it doesn't.

4 min read

For partners

What the Strengthened Quality Standards Mean for Local Partners

Who carries the compliance load under the new Aged Care Act — and what stays on your plate.

4 min read

For partners

Cleaning or Gardening Business? Aged Care Clients Are Your Steadiest Work

Funded weekly work, clients who choose their own suppliers, and how to become bookable.

4 min read

For partners

Nursing Agencies and Support at Home: Where You Fit

Clinical demand is growing at home. Agency staffing versus direct partnership, compared.

4 min read

For partners

NDIS Providers: Expanding Into Aged Care Support

Your workforce already has the skills. Diversify into Support at Home without new registration.

4 min read

For partners

From Enquiry to First Client: How Partner Onboarding Works

Documents, checks, agreement — live in around two weeks. What to prepare before you call.

4 min read

For partners

Pricing Your Services Under Support at Home

Self-managing clients compare more than rates. Pricing principles that win steady work.

4 min read

For partners

Local Partnership vs Franchise: Growing a Community Care Business

Keep your brand, clients and pricing — a comparison for community care operators.

4 min read